Remote support

When you experience a problem with any computer in your business, your priority is to get it back up and running fast. That’s why York IT Services offers remote support services to help resolve the problem without delay.

Many of the common problems associated with software or viruses can be resolved without the need for our technicians to visit your site. Using our remote-control software, we can connect to your computers via your broadband connection.

Once we have connected remotely, you will be able to see exactly what we are doing on your screen – so you can be assured we don’t access any confidential files.

This type of remote support is an extremely cost-effective, fast and efficient way to resolve common PC or laptop problems – helping you to get back to work as quickly as possible.